Privacy Policy for The Help Coalition, Inc.
Effective Date: Updated January 01, 2025
The Help Coalition Inc. ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with us through our website, events, donations, or other interactions.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information: This includes your name, email address, phone number, mailing address, and other contact details provided voluntarily through forms, event registrations, or donations.
1.2 Payment Information: For donations or purchases, we collect payment details such as credit/debit card information. We use secure third-party payment processors and do not store your full payment details.
1.3 Non-Personal Information: Information like IP addresses, browser types, and browsing activity collected through cookies or analytics tools to improve our website and services.
1.4 Volunteer and Participant Information: If you volunteer or participate in our programs, we may collect additional information necessary for coordination and communication, such as emergency contact details or background check information.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 To process and acknowledge donations or purchases.
2.2 To communicate with you regarding events, updates, and programs.
2.3 To improve our website, services, and outreach efforts through data analysis.
2.4 To comply with legal obligations, such as maintaining accurate financial records.
2.5 To ensure the safety and integrity of our programs, particularly for volunteers and participants.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
3.1 Service Providers: We share information with trusted third-party providers who assist with payment processing, email distribution, website hosting, and other essential services.
3.2 Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
3.3 Event Sponsors or Partners: If you participate in an event sponsored or co-hosted by another organization, your information may be shared with them. We will disclose such arrangements beforehand.
4. Your Privacy Choices
4.1 Access and Correction: You have the right to request access to or correction of your personal information by contacting us.
4.2 Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe link in the email or contacting us directly.
4.3 Cookies: You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Children’s Privacy
Our services are directed to children under 13 years of age, and we do not knowingly collect personal information from them without parental consent.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date.
8. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
The Help Coalition Inc.
tammy.porter@thehelpcoalition.org
205-743-9476
Thank you for supporting our mission and trusting us with your information.
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